Cookie Policy

Last Updated: June 2025

This Cookie Policy explains how , with its registered legal address at 220 Bay Street, Suite 1800, Toronto, ON M5J 2W4, Canada, operating the website of Orvellan Royal Crest (hereinafter referred to as "we", "us", or "our"), uses cookies and similar tracking technologies when you visit our website. This policy describes what cookies are, which cookies we use, why we use them, and how you can control your cookie preferences.

By continuing to use our website, you acknowledge that you have read and understood this Cookie Policy. If you do not agree to our use of cookies, please adjust your settings as described in the Cookie Management section below, or discontinue using our website.

This Cookie Policy should be read in conjunction with our Privacy Policy, which provides further detail on how we collect, use, and protect your personal data.

1. What Are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, tablet, or other internet-enabled device) when you visit a website. They are widely used to make websites function more efficiently, to provide a better and more personalized browsing experience, and to give website owners useful information about how their sites are being used.

Cookies are created by the web server and sent to your browser, where they are stored. Each time you make a subsequent request to the same server, the browser sends the cookie back to the server, allowing the website to recognize your device and remember certain information about your preferences or past actions.

Cookies can be classified in a number of ways:

  • Session Cookies: These are temporary cookies that expire and are automatically deleted when you close your browser. They are used to keep track of your movements from page to page so that you are not asked for information you have already provided during a visit.
  • Persistent Cookies: These remain on your device after you close your browser, until they expire or you delete them manually. They help websites recognize you as a returning visitor and remember your preferences across multiple sessions.
  • First-Party Cookies: These are cookies set directly by through our website.
  • Third-Party Cookies: These are cookies set by parties other than us — for example, analytics providers and advertising networks — when you visit our website.

In addition to cookies, we may also use similar tracking technologies, such as web beacons (also known as pixel tags or clear GIFs), local storage objects, and tracking pixels. These technologies work in a similar way to cookies and may be used in combination with cookies to help us better understand how visitors interact with our website.

2. Why Do We Use Cookies?

We use cookies and similar tracking technologies for a variety of purposes, including to:

  • Ensure the proper technical functioning and security of our website;
  • Remember your preferences and settings to improve your browsing experience;
  • Analyze how visitors use our website, so we can improve its structure and content;
  • Deliver relevant advertisements and promotional content tailored to your interests;
  • Measure the effectiveness of our marketing campaigns;
  • Prevent fraudulent activity and enhance the security of our platform;
  • Comply with applicable legal and regulatory requirements.

3. Types of Cookies We Use

We categorize the cookies used on our website into the following types:

3.1 Strictly Necessary (Essential) Cookies

These cookies are essential for the operation of our website and cannot be switched off in our systems. They are usually set in response to actions you take that amount to a request for services, such as setting your privacy preferences, logging in, or filling in forms. Without these cookies, the website — or certain parts of it — would not function properly. These cookies do not store any personally identifiable information beyond what is strictly necessary for the functioning of the site.

Because these cookies are strictly necessary for the delivery of services you have requested, they do not require your prior consent under applicable law. However, you can disable them through your browser settings, though doing so may impact the functionality of the website.

Cookie Name Provider Purpose Type Duration
__cf_bm Cloudflare This cookie is set by Cloudflare's bot management solution and is used to distinguish between humans and automated bots. It helps protect our website from malicious bot traffic and supports the proper delivery of our web services. First-party / Third-party 30 minutes
_cfuvid Cloudflare Used by Cloudflare to implement rate limiting policies. It helps identify individual users in order to apply per-user rate limits and prevent abuse of the website's resources. Third-party Session
cf_clearance Cloudflare Set after a successful Cloudflare challenge (e.g., CAPTCHA or browser integrity check). This cookie allows Cloudflare to recognize that a user has previously passed a security challenge, preventing repeated challenges during the same session or for a set period. Third-party 1 year
PHPSESSID / session_id This is a generic session cookie used to maintain a user's session state across page requests. It enables core website functionality such as maintaining login status, booking form data, and user preferences during a browsing session. First-party Session
cookie_consent Stores the user's cookie consent preferences so that the cookie banner is not repeatedly displayed on subsequent visits. First-party 12 months

3.2 Performance and Analytics Cookies

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our website. They help us understand which pages are the most and least popular, how visitors move around the site, and whether they encounter any error messages. All information collected by these cookies is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you have visited our site and will not be able to monitor its performance.

These cookies are only set with your prior consent, which you may provide or withdraw at any time through our Cookie Preference Centre.

Cookie Name Provider Purpose Type Duration
_ga Google Analytics (Google LLC) This is the primary cookie used by Google Analytics. It registers a unique identifier that is used to generate statistical data about how the visitor uses the website, including pages visited, time spent on the site, and how the visitor arrived at the site. Third-party 2 years
_ga_[ID] Google Analytics (Google LLC) Used by Google Analytics 4 (GA4) to persist session state and track individual sessions on the website. The suffix [ID] corresponds to the specific Google Analytics property identifier configured for this site. Third-party 2 years
_gid Google Analytics (Google LLC) Registers a unique identifier used to generate statistical data on how visitors use the website. The data collected is used to distinguish users and sessions over a short time period. Third-party 24 hours
_gat / _gat_UA-XXXXXXXX Google Analytics (Google LLC) Used to throttle the request rate for Google Analytics, limiting the amount of data collected on high-traffic websites. This helps maintain accurate and efficient data sampling. Third-party 1 minute
_gac_[ID] Google Analytics / Google Ads (Google LLC) Contains campaign-related information for the user. This cookie is used to associate ad clicks with conversions and enables Google Analytics to capture conversion data for advertising purposes. Third-party 90 days

Google Analytics data is processed by Google LLC. For more information on how Google uses data collected via this service, please visit: https://policies.google.com/privacy . You may opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on, available at: https://tools.google.com/dlpage/gaoptout .

3.3 Marketing and Advertising Cookies

These cookies are used to deliver advertisements that are more relevant to you and your interests. They are also used to limit the number of times you see an advertisement and help measure the effectiveness of advertising campaigns. They are usually placed by advertising networks with the website operator's permission. They remember that you have visited a website and this information is shared with other organizations, such as advertisers. This means that after visiting our website, you may see advertisements for Orvellan Royal Crest on other websites.

These cookies are only set with your prior consent, which you may provide or withdraw at any time through our Cookie Preference Centre. Please note that even if you refuse marketing cookies, you will still see advertisements — they will simply be less tailored to your interests.

Cookie Name Provider Purpose Type Duration
_fbp Meta Platforms, Inc. (Facebook Pixel) This cookie is set by the Facebook Pixel and is used by Meta to deliver, measure, and improve the relevance of advertisements. It tracks visitors across websites to enable retargeting and conversion tracking on the Facebook and Instagram platforms. Third-party 3 months
_fbc Meta Platforms, Inc. (Facebook Pixel) Stores the last click attribution data. This cookie is created when a user lands on the website via a Facebook ad click and is used by Facebook to attribute conversions to specific ad campaigns. Third-party 3 months
fr Meta Platforms, Inc. Facebook's primary advertising cookie used for delivering, measuring, and improving the relevance of ads across the Facebook family of products. It works by tracking browsing behavior across participating websites. Third-party 3 months
ADS_ID / _gcl_au Google Ads (Google LLC) Used by Google Ads to store and track conversions. This cookie captures information about how users interact with the website after seeing or clicking on a Google advertisement, which helps measure the effectiveness of our paid advertising campaigns. Third-party 3 months
IDE Google (DoubleClick) Used by Google's DoubleClick to register and report the website user's actions after viewing or clicking on one of the advertiser's advertisements, with the purpose of measuring the efficacy of an advertisement and presenting targeted ads to the user. Third-party 13 months
ads/ga-audiences Google Ads (Google LLC) Used by Google Ads to re-engage visitors who are likely to convert based on their online behavior across different websites. This is used to track conversions and optimize advertising bid strategies. Third-party Session
tt_webid / _ttp TikTok Inc. (TikTok Pixel) These cookies are set by the TikTok Pixel and are used to measure the effectiveness of advertising delivered via TikTok, track conversion events, and build custom audiences for retargeting purposes. Third-party 13 months

For information on how Meta Platforms, Inc. uses data collected via the Facebook Pixel, please visit: https://www.facebook.com/privacy/explanation . You may opt out of interest-based advertising by Meta by visiting your Facebook Ad Settings .

3.4 Functional Cookies

Functional cookies enable our website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages. If you do not allow these cookies, then some or all of these services may not function properly, and your experience may be less personalized.

Cookie Name Provider Purpose Type Duration
lang Remembers the user's selected language preference for the website, ensuring that the correct language version is displayed on subsequent visits or page loads. First-party 12 months
currency_pref Remembers the user's currency preference (e.g., CAD or USD) when browsing room rates and promotional offers on our website. First-party 12 months
rc::a / rc::b / rc::c Google LLC (reCAPTCHA) Used by Google reCAPTCHA to distinguish between humans and automated bots to protect our online forms (such as booking forms and contact forms) from spam and abuse. Third-party Persistent / Session

4. User Consent

In accordance with applicable Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and, where applicable, provincial privacy laws, as well as international standards such as the EU General Data Protection Regulation (GDPR) and similar frameworks, we are committed to obtaining your informed and freely given consent before placing any non-essential cookies on your device.

4.1 How We Obtain Your Consent

When you visit our website for the first time, a cookie consent banner will be displayed at the bottom (or top) of your screen. This banner provides you with the following options:

  • Accept All Cookies: You consent to all categories of cookies described in this policy, including analytics and marketing cookies.
  • Reject Non-Essential Cookies: Only strictly necessary cookies will be placed on your device. Analytics, marketing, and functional cookies will not be activated.
  • Manage Preferences: You can access our Cookie Preference Centre and select which categories of cookies you wish to accept or decline on a granular basis.

Your consent is recorded and stored on our system so that you are not repeatedly asked for the same consent on subsequent visits. A record of your preferences is also stored locally on your device via the cookie_consent cookie described above.

4.2 Withdrawing Your Consent

You have the right to withdraw your consent to non-essential cookies at any time, without any detriment to you. You may do so by:

  • Clicking on the "Cookie Settings" or "Manage Cookies" link found in the footer of our website to reopen the Cookie Preference Centre;
  • Adjusting your browser settings to block or delete cookies (see the Cookie Management section below for more details);
  • Using third-party opt-out tools provided by analytics and advertising platforms (links are provided in the relevant sections above).

Please note that withdrawing your consent will not affect the lawfulness of any processing carried out before your withdrawal. It may, however, affect the functionality of certain areas of our website.

4.3 Consent for Minors

Our website is not directed at children under the age of 18, and we do not knowingly collect personal data from minors. Given that Orvellan Royal Crest includes casino operations, access to gambling-related sections of our website is strictly restricted to individuals who are of legal gambling age in the Province of Ontario (19 years of age or older). If you believe that a minor has provided us with personal data or consented to cookies without appropriate authorization, please contact us immediately at info@orvellanroyalcrest.com.

6. Data Retention and Security

The data collected through cookies is retained only for as long as necessary to fulfill the purposes outlined in this Cookie Policy, or as required by applicable law. Retention periods vary depending on the type of cookie and are specified in the tables above.

We implement appropriate technical and organizational security measures to protect data collected through cookies from unauthorized access, disclosure, alteration, or destruction. Where personal data is transferred to third-party service providers outside of Canada (for example, to Google LLC or Meta Platforms, Inc. in the United States), we ensure that appropriate safeguards are in place to protect such data in accordance with applicable Canadian privacy law.

7. Third-Party Websites and Links

Our website may contain links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy or cookie practices. When you leave our website, we encourage you to read the cookie policy and privacy notice of every website you visit.

8. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, applicable law, our business operations, or for other operational, legal, or regulatory reasons. Any changes we make will be posted on this page, and where appropriate, we will notify you by email or via a prominent notice on our website.

The date at the top of this Cookie Policy indicates when it was last updated. We encourage you to review this policy periodically to stay informed about our use of cookies. Your continued use of our website after any changes constitutes your acceptance of the updated Cookie Policy.

If the changes materially affect how we process data collected via cookies, we will re-obtain your consent where required by law.

9. Your Privacy Rights

Depending on your jurisdiction of residence, you may have certain rights with respect to personal data collected through cookies. Under Canadian privacy law (PIPEDA) and similar frameworks, these rights may include:

  • The right to access personal data we hold about you;
  • The right to correct inaccurate or incomplete personal data;
  • The right to withdraw consent to the processing of your personal data;
  • The right to request deletion of your personal data, subject to applicable legal obligations;
  • The right to lodge a complaint with the Office of the Privacy Commissioner of Canada (OPC).

To exercise any of these rights, or if you have any questions or concerns about the use of cookies or the processing of your personal data, please contact our Privacy team using the details provided below.

10. Links to Our Privacy Policy

This Cookie Policy forms part of, and should be read in conjunction with, the Orvellan Royal Crest Privacy Policy, which provides a comprehensive explanation of how we collect, use, store, and share personal data across all aspects of our operations. Our Privacy Policy is available at: https://www.orvellanroyalcrest.com/privacy-policy.

The Privacy Policy includes detailed information about your rights as a data subject, the legal bases on which we process personal data, our data retention practices, and how to exercise your rights.

11. Contact Us

If you have any questions, concerns, or requests regarding this Cookie Policy or our use of cookies and tracking technologies, please do not hesitate to contact us:

We will endeavor to respond to all legitimate requests within 30 days. Occasionally, it may take us longer than 30 days if your request is particularly complex or if you have made a number of requests. In such cases, we will notify you and keep you updated about the progress of your request.

If you are not satisfied with our response, you have the right to lodge a complaint with the Office of the Privacy Commissioner of Canada: